Milwaukee Alarm Company is seeking to add an Alarm Dispatcher to our team. The Dispatcher will respond to various types of alarm and fire signals, working with home or business owners and local emergency personnel. Duties & Responsibilities: - Follow Milwaukee Alarm Company dispatch procedures.
- Provide quick and accurate responses when an alarm signal is activated.
- Monitor customer alarm activity.
- Troubleshoot and resolve customer issues.
- Provide accurate documentation of all actions taken in reaction to an alarm signal.
Requirements & Qualifications:
- Provide excellent customer service.
- Must show up on time to their scheduled shift.
- Demonstrate outstanding verbal and typing skills.
- Customer service or contact center experience is a plus.
- Ability to sit while using computer and phone equipment for extended periods of time.
- Must pass a drug test.
- Must be at least 18 years of age.
This position is primarily 1st shift. The candidate hired for this position will also be expected to perform miscellaneous office work at Milwaukee Alarm Company.
Compensation : $15 – $18/hour
