Milwaukee Alarm Company is seeking to add a Dispatcher to our team. The Dispatcher will respond to various types of alarm and fire signals, working with home or business owners and local emergency personnel. Full-time and part-time opportunities are available.
Dispatcher Duties & Responsibilities:
- Follow Milwaukee Alarm Company dispatch procedures.
- Provide quick and accurate responses when an alarm signal is activated.
- Monitor customer alarm activity.
- Troubleshoot and resolve customer issues.
- Provide accurate documentation of all actions taken in reaction to an alarm signal.
Dispatcher Requirements & Qualifications:
- Provide excellent customer service.
- Must show up on time to their scheduled shift.
- Demonstrate outstanding verbal and typing skills.
- Customer service or contact center experience is a plus.
- Ability to sit while using computer and phone equipment for extended periods of time.
- Must pass a drug test.
- Must have a high school diploma or equivalent.
Shift is 3 PM – 11 PM. The candidate hired for this position will also be expected to perform miscellaneous office work at Milwaukee Alarm Company. Paid time off and other benefits are included.
